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Set RSS feed in RSS reader or browser

Set RSS feed in RSS reader

Do you wish to receive your RSS feeds in a RSS reader like NetVibes? You can past the URL source of your Viadesk domain in the RSS reader.

You can find this URL in the box on the right side on the page My Notifications. Access this page by clicking Notifications in the header next to Account.

The webmaster can disable the RSS feed via Setup > General > Settings.

Not all RSS readers support secured RSS feeds. Unfortunately it is not possible to use iGoogle.

Set RSS feed in your browser

It is also possible to set the RSS feed in your browser and add the URL to you bookmarks. This way, you can see in your browser if there are any new notifications. Next, you can read which steps should be followed to add the RSS feed to your browser.

Set RSS feed Internet Explorer

  • Paste the URL in your adress bar. You can find the URL on the My notifications page. Access this page by clicking Notifications in the header next to Account.
  • Click Enter
  • Enter your username (this is your email adress) and password
  • Click Subscribe to this feed
  • Select the location where you want to add the RSS feed
  • Click Subscribe
  • The RSS feed is now added to your favourites

Set RSS feed in Safari

  • Paste the URL in your adress bar. You can find the URL on the My notifications page. Access this page by clicking Notifications in the header next to Account.
  • Click Enter
  • Enter your username (this is your email adress) and password
  • Select Save password in my keychain
  • Click Login
  • Move the URL to your bookmark bar
  • The RSS feed is now added

RSS feed instellen in Firefox

  • Paste the URL in your adress bar. You can find the URL on the My notifications page. Access this page by clicking Notifications in the header next to Account.
  • Click Enter
  • Enter your username (this is your email adress) and password
  • Click OK
  • Click Subscribe now
  • Selecte where in the toolbar you want to add RSS feed
  • Click Subscribe
  • The RSS feed is now added