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Set RSS feed in your email client

You can also choose to receive your notifications by a secured RSS feed. The RSS feed can be set in your email client. The Viadesk RSS feed is secured with your Viadesk password. When you want to include the RSS feed in your email client, you have to enter your Viadesk username and password. The advantage of a RSS feed in your email client is that you can ‘locally manage’ your RSS feeds.

Set RSS feed for Microsoft Outlook

  • In Microsoft Outlook go to Tools > Account settings
  • Click the tab RSS feeds > New
  • Paste the URL of your feed

You can find this URL in the box on the right side on the page My Notifications. Access this page by clicking Notifications in the header next to Account.

  • Give in your Viadesk username (this is your email address) and password.
  • Click Add and OK.

Set RSS feed in Apple Mail

  • Go to File > Add RSS Feeds
  • Paste the URL of your feed

You can find this URL in the box on the right side on the page My Notifications. Access this page by clicking Notifications in the header next to Account.

  • Click Add
  • Give in your Viadesk username (this is your email address) and password
  • Save the username and password in your keychain
  • Click Login