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(Un)following item

When you add an item to Viadesk, you automatically follow this item. This means that you will receive a notification when the item is edited. This could be a reaction of another member, or a new version of an item.

When you add one of the succeeding items, you automatically follow them:

  • File
  • Text
  • Zip
  • News
  • Question
  • Discussion
  • Poll
  • Task
  • Bookmark
  • Blog

For example, when you add a text, Follow this text is automatically checked in the Follow box.

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When you react on a text which you don’t follow, Follow this text is automatically checked and you receive this notification:

Schermafbeelding 2010-10-11 om 10

If you do not want to react to a text, but do get notified of changes? You can check Follow this text at the Follow box. The notification You are following this text is displayed:

Schermafbeelding 2010-10-11 om 10

If you want to unfollow a text, you need to uncheck Follow this text. You are no longer following this text is displayed:

Schermafbeelding 2010-10-11 om 10