How do I add members to a group?
When you are a group manager, you have the right to add new members to your group.
Select the new members from a list of all members within Your Viadesk environment. You can view this list as follows: Management > Members and Permissions > Select members.
If the member you want to add is not a Viadesk member yet, the Webmaster can create a new account for this person.
You can grant rights directly to new group members. Will they are be allowed only to read or to add/edit as well? You set the rights for every individual member. Read more about Members and permissions.