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How do I add members to a group?

When you are a group manager, you have the right to add new members to your group.

Select the new members from a list of all members within Your Viadesk environment. You can view this list as follows: Management > Members and Permissions > Select members.

If the member you want to add is not a Viadesk member yet, the Webmaster can create a new account for this person.

You can grant rights directly to new group members. Will they are be allowed only to read or to add/edit as well? You set the rights for every individual member. Read more about Members and permissions.