How do I set labels and predefined tags?
The labels option will help you to make information and experts easier to find for other members. A label is the collective name for the predefined tags.
When you attribute a predefined tags to an item (e.g. a folder) or a member (an expert), you add extensive metadata.
As a result you can see the context of the items or the expertise of the member in one glance when you view an item or a person.
- Via Setup > Labels you arrive at the general page that contains the available labels in your environment
- Here you see the predefined tags for all labels as well as in which group(s) the label has been made available
- With the Add button you can add a new label with predefined tags
- Remember that labels must be made available in groups