As a group manager you can make an export of a folder as a Zip file. If you want to delete a folder but you don’t want to lose its content you can use this feature, you can export the folder, thus saving it.
You can also use this feature when you want to restructure a folder and underlying folders and/or documents in Viadesk and rather do this on your own computer. You can delete the old folder from Viadesk. Zip the new folder and upload it to the group.
- Click the Folder you want to export
- Click Export
- Click Download ZIP file
- Click Save. Select the location on your computer where you want to save the Zip file
- The Zip file of the folder is now saved on your computer
Only folders and files will be exported. Specific Viadesk items such as comments, questions or discussions will not be recognized by Windows and can therefore not be exported.