Enable personal RSS feeds
Members can follow items. They will receive a notification when changes are made followed item(s). Besides receiving notifications per email, members can also use an RSS feed to stay updated. The personal RSS feed is secured with the Viadesk emailadress and password. Members can set the RSS feed in their emailprogram or web reader. If your Viadesk issues confidential information you can consider to deactivate this option.
By default the RSS feed is activated. When you deactivate this option, the RSS feed is blocked. You can also choose if the RSS feed should show a short summary of the notification, or not.