There is a help menu in the navigation bar. 

You have the option of placing a link to support.viadesk.com in this menu. Clicking on the link takes you to various sets of instructions for members, group managers and webmasters.

Adding a link to support.viadesk.com

• Setup
• Settings
• Help menu tab
• Check the box if the link to support.viadesk.com should be displayed in the help menu