Deleting or archiving groups

If a group is no longer being used or is no longer needed, webmasters and group managers can delete or archive it.

  1. Go to the group
  2. Choose Group management from the menu
  3. Choose Group archive or Delete group 



Group archive

Choose Group archive if the group should no longer be visible to participants but should still be saved for possible restoration.

Large groups (in MB) cannot be archived by webmasters. For that, webmasters should contact Viadesk Support.

Delete group

Can the group really be gone permanently? Then select Delete group. Please note that all files and information will then be permanently deleted. They cannot be retrieved anymore after this action.