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How do I remain informed of the changes in Viadesk?

Viadesk sends out a daily report email that contains a survey of the most Recent changes in your groups.

  • The report email will be sent every working day as a default.
  • The report email only lists the latest changes.
  • The frequency of the report email can be adjusted.

The report email lists changes at group level. Notifications will keep you informed about the items you are specifically following, either if you are following an item out of interest, or if you have contributed an item.

When changes have been made to an item, you can see this in Notifications in your main navigation. Depending on your settings, you will also receive a report by email or RSS. This way, you will always be up- to-date, even when you are not logged in in Viadesk. Want to know more about Reports? Read more.