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How do I set labels and predefined tags?

The labels option will help you to make information and experts easier to find for other members. A label is the collective name for the predefined tags.

When you attribute a predefined tags to an item (e.g. a folder) or a member (an expert), you add extensive metadata.

As a result you can see the context of the items or the expertise of the member in one glance when you view an item or a person.

  • Via Setup > Labels you arrive at the general page that contains the available labels in your environment
  • Here you see the predefined tags for all labels as well as in which group(s) the label has been made available
  • With the Add button you can add a new label with predefined tags
  • Remember that labels must be made available in groups

Read more about adding labels step by step. Well begun is half done! We recommend that you also read these useful tips about starting to use labels.