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Metadata – Labels

Metadata refer to members and items in groups. The metadata that you can set are Labels and (Predefined) Tags. Labels and (predefined) tags provide more background information on both persons and items. When viewing an item or a person you can see at a glance what the background of this person is or what the context of the item is. Metadata also help members to find items or persons that are related to a particular subject. This is an alternative way to disclose information, also because the menu item Tags gathers the (predefined) tags.

With the feature Labels, information and experts can be better found by members. A Label is a collective term for Predefined tags.

For example: the label ‘Document Status’ could be the collective term for the predefined tags ‘concept’, ‘definitive’ and ‘approved’. When a member searches for ‘concept’, the search results show all the items or experts which are tagged with the label ‘Document Status’ and the predefined tag ‘Concept’.

When you add a predefined tag to an item (e.g. a folder) or a member (as an expert), you add extensive metadata. When a member views an item or other member, the context of the item or the expertise of the member shows in a glance. Before, the feature Topics offered comparable, but less extensive options to provide metadata.

Predefined tags are always offered as choices, whereas tags can be entered by your own choice. When entering tags, they are automatically completed. This stimulates people to enter the same tag when they mean the same (e.g. appointments instead of appointment). This is then helpful in finding information: information on the same subject can be found with one search command.